One evening in the 1960’s, Alan Walker a Protestant clergyman, received a telephone call from Roy Brown, a man who was so desperate that he said he had written a letter, outlining his intention to commit suicide. The minister arranged to meet him the following Tuesday, but before the meeting could take place, he learned that Roy Brown had committed suicide. It was then that Alan Walker decided to start a telephone service that would offer support and hope to those in distress. LifeLine came into being in Sydney, Australia, in 1963.

Today LifeLine International has over 250 centres in 14 different countries, with 26 LifeLine centres being in Southern Africa.

On the 29th of January, 2003, the founder of LifeLine, Sir Alan Walker, died in Australia at the age of 91.

Reverend Peter Storey established LifeLine Western Cape in November 1968.  At 5 pm on 5 November 1968, the LifeLine telephone counselling service began in Cape Town when the telephone rang for the first time in the small office in Church Street.