LifeLine offers a 24-hour crisis telephone counselling service, 365 days of the year. Our trained counsellors are available to talk to you and listen to you, no matter what you need to talk to us about. Confidentiality is the one of the cornerstones of our counselling process. LifeLine respects your right to privacy and no information you give us will be divulged without your permission to do so. If you wish to be referred to another agency or specialist, LifeLine can supply you with the details you need - once again this will only happen if you decide that this is the course you want to take. LifeLine also offers the following:

Our counselling is empathetic, non-judgemental and highly professional. It is also non-directive. This means that we do not tell you what to do. We aim to empower you so that you can find lasting solutions to the crisis or issue that you are
facing in your life.

All of these services are free (however, donations are always welcome) and are offered at all of the LifeLine/Childline Western Cape centres.

All calls to LifeLine are charged at the cost of a local call if you live within the
Cape Town calling area (021).

LifeLine believes that every person has the right to be heard.
Call our LifeLine Counselling Line: (021) 461 1111

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