Networking at work in Khayelitsha

Whenever I chat to Mpho Modise, manager of the Khayelitsha centre of LifeLine/Childline Western Cape, I get so inspired by her enthusiasm and passion for the work of our organisation. She is so proud of LifeLine, and all that LifeLine stands for, and she always has a story that bears testimony to the power of this work.

In her own words:
“There was a case in a community near here, some months ago. A man raped his own daughter – a 14 year old girl – and it was discovered that he had been doing so since she was seven years old. The child and the mother were referred to Simelela, where a doctor examined the child, she was found to be badly physically damaged.

“The girl ended up, from the sexual abuse, being a slow learner and could not keep up at school. The father was arrested, and the mother was counselled here at LifeLine in Khayelitsha.

“The father was supporting the family, so the mother wanted to change her mind about charging her husband with rape. She didn’t know where she would get money to support her family if he was arrested and imprisoned. She was also afraid of her husband, that he would kill her when he came back home.

“She didn’t have the knowledge of other resources, and was worrying so much. I started to work with her: it was important at first to build a relationship with her; I felt she needed to be able to trust me because she was really confused about what she should do. We referred her daughter to Cape Mental Health for counselling [at that time, there wasn’t a Childline social worker in place at the Khayelitsha centre].

“I managed to convince the mother that even if her husband was in jail, she needed to focus on her daughter. It wasn’t only about the money. We worked together and eventually – after about three sessions – she was able to change her mind set to focus on the future of the child.

“Then she was afraid that her husband would kill her: I explained that she could go to the court for a protection order. The child was being prepared for court by Cape Mental Health and their social worker would speak for her daughter, who was unable to speak for herself in court.

“I kept informing her about other resources that were available to her. I often thought that if that mother hadn’t got counselling from us, what would happen to her child? The child would feel hopeless.

“The mother went to court, after which the father got bail but there was a protection order against him and he was not allowed to go to that area where the child stayed.

“The mother benefited so much from the networking that we do in LifeLine, I realised that it was through counselling and good networking, especially in Khayelitsha where we refer to each other and work together, that together we managed to save that woman and her daughter from hopelessness and despair.

“The caring counselling that we provide really changes people so that they can see – even where the problem is big – that it is important to shift their mindset to see hope and to boil down the problem.

“The mother also battled with stigma from the community – what would people think of her? We really did something to save that mother, and I felt good.

“The mother is still working, the child is happy and they have support from the community members.”

LifeLine/Childline Western Cape was established in Cape Town in 1968 and has, since then, been providing ongoing telephone counselling, offering immediacy and an intimate means of communication to those needing to talk. The need for an organisation committed to the prevention of child abuse became increasingly apparent and in 1995 Childline became a division of LifeLine Western Cape. On average, the crisis lines receive around 4,500 calls per month.

With offices in Cape Town, Wynberg, Khayelitsha, Guguletu, Bishop Lavis, Mitchell’s Plain and now in Athlone, LifeLine/Childline Western Cape has grown considerably and now employs 113 members of staff. The majority of the organisation's staff members work in the area of HIV/AIDS counselling in the clinics and day hospitals around the greater Cape Town area.

Cape Town office: 021 461 1113
Bishop Lavis office: 021 934 3027
Guguletu office: 021 633 6191
Khayelitsha office: 021 361 9197
Mitchell’s Plain office: 021 372 5591
Wynberg (Childline) office: 021 762 8198
Athlone (youth development) office: 021 638 0913

If you need to talk, for whatever reason, we’re here. Call 021 461 1111 or 0861 322 322 (LifeLine) or 021 461 1114 or 08000 55 555 (Childline) at any time of day or night, for anonymous, confidential counselling.

LifeLine/Childline Western Cape
56 Roeland Street, Cape Town 8001
Tel: +27 21 461 1113
Fax: +27 21 461 6400
Email: info@lifelinewc.org.za
Website: www.lifelinewc.org.za
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Section 18A/PBO Status : 18/11/13/1085

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